theyatehere — Support

Contact: hello@theyatehere.com

Email us and a person will read it. We aim to reply within two working days.

Common questions

A restaurant is closed, moved, or the details are wrong

Tell us which place and what's wrong and we'll correct it. Recommendations come from creators' videos, some of which are a few years old, so places do change.

I'm a creator and I don't want to be in the app

Email us from an address associated with your channel and we'll remove all of your content within 48 hours. No explanation needed. See the privacy policy for detail.

I can't sign in

The app works fully without an account — an account only syncs your saved places and follows across devices. If sign-in is failing, email us with the address you used and roughly when you tried.

How do I delete my account?

In the app: Profile → Delete account. See deleting your account for what that removes.

How do you choose the restaurants?

We don't. Every recommendation is something a food creator said in a public YouTube video, attributed to them and linked to the timestamp where they said it. We don't review restaurants ourselves, and nobody pays to be listed.

Reporting a problem

When emailing about a bug, it helps if you include your device, your OS version, and the app version (shown at the bottom of the Profile tab).


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Operated by Creayate Ltd (company number 16619313), First floor, Suite 1, 141–143 King Street, Hammersmith, London W6 9JG, United Kingdom.